Frequently Asked Questions

Theia Vault is a private AI system built by GAIA Labs that gets installed directly on hardware in your office. It gives your team AI-powered document analysis, intelligent search, a conversational assistant, and a company knowledge base — all running locally. No data ever leaves your building.

Think of it as having your own AI assistant, purpose-built and trained on your documents, your workflows, and your business — and nobody else can access it.

Cloud AI tools like ChatGPT, Copilot, and Gemini process your data on their servers. You're renting access to a generic system that treats every user the same. Your data may be logged, cached, or used for model training.

Theia Vault runs entirely on your hardware. It learns your specific business, gets smarter from your team's usage, and never sends a single byte to an outside server. You own the system, the data, and the intelligence it builds over time.

That's one of the biggest advantages of owning your own system. When better models, faster hardware, or new capabilities become available, we upgrade your system directly. You're not waiting on a vendor's product roadmap or hoping they add a feature you need.

AI is moving fast. Owning your system means you move with it — on your timeline, not someone else's.

Very safe. The AI workstation is a purpose-built piece of hardware — think of it like a high-end desktop computer that sits in your office. It doesn't need to be exposed to the internet to function. It runs quietly, uses standard power, and requires no server room or special infrastructure.

We handle all setup, configuration, and ongoing maintenance. Your team uses it through a simple web interface on their existing computers — no technical knowledge required.

Because Theia Vault operates on your local network and doesn't require internet access to function, your attack surface is minimal by design. There are no open ports to the public internet, no cloud APIs to exploit, and no third-party data pipeline to intercept.

The system includes encrypted data storage, user-level access controls, and complete audit logging. Each user gets their own isolated workspace — no one can see another user's documents or conversations. It's built to support HIPAA, GLBA, GDPR, and SOC 2 compliance requirements.

Every Theia Vault deployment includes automated backup systems that protect your data, configurations, and knowledge base. In the event of a hardware failure, we can restore your system to a replacement workstation with minimal downtime.

We also monitor system health remotely (with your permission) so we can catch potential issues before they become problems. Hardware failures are rare, but when they happen, your data and your AI's learned intelligence are protected.

Yes. Every deployment includes hands-on training for your team. We walk through every feature, show real use cases relevant to your business, and make sure everyone is comfortable before we step back.

The interface is designed to feel familiar — if your team can use ChatGPT, they can use Theia Vault. Most teams are fully productive within the first week. We also provide ongoing support for questions that come up after launch.

Pricing depends on the size of your team and the scope of integration. Every deployment includes full system installation, custom configuration for your business, team training, and ongoing support.

The best way to get a clear picture is to book a quick demo call. We'll learn about your business and give you a straightforward quote — no pressure, no hidden fees.

Yes. Theia Vault is designed to integrate with your existing tools and workflows — not replace them. During the discovery phase, we map your current systems and build connections so the AI fits naturally into how your team already works.

Whether it's your document management system, internal databases, or industry-specific software, we configure Theia Vault to pull from and work alongside what you're already using.